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Retention Rockstar Community Coaching Call Recording #10

The key highlights from the tenth of our ongoing monthly coaching calls:

  • Using the OnDemand Effectively:

    • Start with broad search criteria to avoid zero results.
    • Use the Reset All button before getting counts to ensure no filters are unintentionally applied.
    • Only individuals meeting credit standards will trigger alerts due to compliance requirements.
  • Identifying Opportunities with OnDemand:

    • Explore opportunities like cash-out refinancing, first-time homebuyers, and individuals with high revolving debt.
    • Run counts to understand the potential in your database without any upfront cost.
    • Generate lists to create opportunities, engage realtor partners, or offer specific programs like down payment assistance.
  • Troubleshooting & Common Issues:

    • Zero results could be due to overly narrow criteria or incorrect data entry.
    • Previously delivered leads (within six months) won’t be re-pulled unless specifically requested.
    • Large orders may cause errors; users are encouraged to report issues for support.
  • Tool Features & Updates:

    • The on-demand alert tool was launched in beta last year and is continually updated based on user feedback.
    • New features, like filtering out homes already listed for sale, have been added.
    • The tool provides insights similar to predictive alerts but with more data than inquiry alerts.
  • Cost & CRM Integration:

    • Pricing is typically $1.99 per on-demand alert, though it may vary based on company agreements.
    • Most alerts integrate with CRMs, but users should check for specific compatibility.
  • Support & Next Steps:

    • Users are encouraged to experiment with the tool, as running counts is free.
    • For issues or custom requests, users can contact support via provided emails.
    • The tool aims to help users maximize opportunities in tough markets, even when rates are high.